Water & Sewer Bills

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The City provides water and sewer utility service to approximately 6,700 accounts. Meters are read and entered into handheld recorders. The meter readings are transferred into our accounting system, which produces billing statements weekly. For most of the accounts, water consumption for the month is based on a single meter reading, while others are based on multiple meter readings. These readings are used for the calculations during billing.

Learn How to Read Your Water Meter.

Charges for water, as set by City Ordinance, are based on consumption amounts. Minimum charges are based on the size of the service line from main to meter, and entitle the user to a set quantity.

Residential sewer rates are a set fee per month, based on the winter average of water consumption. Commercial sewer rates entitle the user to a set quantity of water. Like the water charges, an additional fee is charged for sewer, based on water consumed above the minimum quantity allowed per month.

Current Water and Sewer Rates

Water and Sewer Bill Payments

Payments for water/sewer bills may be submitted by mail, enrollment in electronic bank drafting, enrollment in the City's online utiility system, through your financial institution's bill pay system, in person at the Finance counter in City Hall, in the drop box slot located on the curb in front of the North Entrance to City Hall, or at the members only drop box at the Senior Estates Club House. 

 

Water and Sewer Bill Electronic Bank Draft

Customers may enroll in electronic bank drafting to have their water and sewer bill payment automatically deducted from a checking or savings account.  Click link for Electronic Bank Draft Form (También disponible en Español).  To enroll, complete and sign the form, return it with your current bill payment in full, the current bill payment stub, and a voided check or deposit slip for savings account.   

 

Water and Sewer Bill Online System

Customers may view their water and sewer billing statements and make online payments by creating an account in the city's online system.  Registration instructions for creating an account are available in English and Spanish (Disponible en Español). Please, click on the Pay Your Bill Online link below to be directed to the site.

 

Water and Sewer Utility Assistance

The City's Water and Sewer Utility Assistance Program is available for eligible customers needing assistance with their City of Woodburn water and sewer utility bill payments.   

Other assistance agencies in the Woodburn area include, but are not limited to,

Adult & Family Services, 503-980-6677

Marion Co. Resource Center, 971-273-7345

Mid-Willamette Valley Community Action, 503-585-6232

Salvation Army Family Services, 503-585-6688

St. Vincent de Paul, 971-338-1074

  

Start New Water and Sewer Utility Service (Open Account)

To schedule the start of new service, please contact the City's Finance Department at 503-982-5222, opt. 1, in advance of the desired start date. New customers are required to pay a refundable deposit before services can begin. 

 

Stop Water and Sewer Utility Service (Close Account)

To schedule the end of your utility service, please contact the City's Finance Department at 503-982-5222, opt. 1, in advance of the desired end date.