Water and Sewer Bill Assistance
Water and Sewer Bill Assistance - Mid-Willamette Valley Community Action Agency
The City has partnered with Mid-Willamette Valley Community Action Agency (MWVCAA) to provide assistance with water and sewer utility bill payments. Individuals may be eligible for the following assistance payments:
- Regular/Standard Payment – The standard water assistance payment has a floor (minimum) of $100 and a ceiling (maximum) of $1,000, determined by the individual household’s utility bill need. Households who receive a regular payment are not required to have a past due or shut-off notice. Households may only receive one standard payment.
- Crisis Payment – A payment with the same floor to ceiling range as the regular/standard payment, based on actual need, may be paid to help alleviate an existing crisis. Households must have received a regular payment prior to receiving crisis payment. Households may only receive one crisis payment, unless Oregon Housing and Community Services grants approval of an additional payment.
To qualify:
- Have a water bill in an adult household member's name. **If your water bill is in your landlord or property management company's name, contact your local Community Action Agency to discuss and apply, as there are some extra steps in that case.
- Be under 60% State Median Income, as shown in the chart below. Note: Gross income is income BEFORE taxes.
| Household Unit Size | Annual Gross Income | Monthly Gross Income |
| 1 | $31,266 | $2,605.50 |
| 2 | $40,886 | $3,407.17 |
| 3 | $50,506 | $4,208.83 |
| 4 | $60,126 | $5,010.50 |
| 5 | $69,747 | $5,812.25 |
| 6 | $79,367 | $6,613.92 |
| 7 | $81,171 | $6,764.25 |
| 8 | $82,974 | $6,914.50 |
| 9 | $84,778 | $7,064.83 |
| 10 | $86,582 | $7,215.17 |
| 11 | $88,386 | $7,365.50 |
| 12 | $90,189 | $7,515.75 |
| Each Additional Member | $1,803 | $150.25 |
MWVCAA also provides assistance with energy utilities if needed. If you have any questions or would like more information about program eligibility, please contact:
Mid-Willamette Valley Community Action Agency
1850 45th Ave. NE, #101
Salem, OR 97305
Phone: 503-588-9016
Website: https://mwvcaa.org/programs/energy-services/
Hours of Operation: Monday – Friday: 8 a.m. – 5 p.m. (may differ for holidays)
Water and Sewer Bill Assistance - Love INC
The City's Water and Sewer Utility Assistance Program is also available for eligible customers needing assistance with their City of Woodburn water and sewer utility bill payments. The City has partnered with Love INC of North Marion County to administer the program.
If you have any questions or would like more information about program eligibility, please contact:
LOVE INC
970 N Cascade Drive, Suite 100
Woodburn, OR 97071
Phone: 971-983-LOVE (5683)
Email: info@loveincnmc.org
Hours of Operation:
Tuesday and Wednesday: 11 a.m. - 3 p.m.
Thursday: 2 p.m. - 6 p.m.
Other assistance agencies in the Woodburn area include, but are not limited to,
Adult & Family Services, 503-980-6677
Marion Co. Resource Center, 971-273-7345
Salvation Army Family Services, 503-585-6688
St. Vincent de Paul, 971-338-1074
