Water and Sewer Bill Payment Options
Note: if you have received a shutoff notice, please call the Finance Department at (503)982-5222, option 1, for your current balance due.
Easier Online Payments Have Arrived!
With our new bill pay portal, you are now able to:
- Access and pay your bills electronically, at your convenience
- Enroll in AutoPay - save time and avoid late payments
- Go paperless - receive bills, reminders, and receipts electronically
- Opt into email and/or text reminders
- and more!
Having Trouble? Please click here for step-by-step instructions to set up your new billing account, or visit us at City Hall for in-person assistance.
Payments for water and sewer utility bills may be submitted by:
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Online:
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Phone: 1-844-798-0486
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When entering your account number, enter only the digits - skip the dash
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Mail
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Through your financial institution's bill pay system
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In person at the Finance Dept. at 270 Montgomery St.
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In the drop box located to the left of the main entrance to City Hall
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In the members only drop box at the Woodburn Estates Club House.
Payments by Mail
The City uses a lockbox system to process check payments for utilities that are sent by mail. Please mail your check payment and the remittance stub from the bottom of the utility bill to:
PO Box 4900 Unit 05
Portland, OR 97208-4900